Returns & Exchanges
At Vissco Next, we stand by the quality of our products and offer a hassle-free 30-day return policy for unused items in their original packaging. We aim to ensure your complete satisfaction with every purchase through a transparent and efficient exchange process.
Initiate Request
Log into your account and navigate to the 'Order History' section to select the items you wish to return and submit a formal request.
Quality Inspection
Once your request is approved, securely package the item; our team will review the product condition upon arrival to ensure it meets our resale standards.
Reverse Pickup
We will arrange a convenient courier pickup from your registered address within 48 hours of your return authorization.
Refund Processing
After a successful inspection, your refund or exchange will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing